> ## Documentation Index
> Fetch the complete documentation index at: https://docs.winnerr.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Scripts

> Build, manage, and use call scripts and conversation guides — visual builder, library, and live prompts

The Scripts page (`/scripts`) is your library of call scripts and conversation guides. Whether it's a cold lead opener, a listing presentation, or an expired listing pitch, you can build scripts once and use them live during calls.

## Script tabs

| Tab                | What it's for                                        |
| ------------------ | ---------------------------------------------------- |
| **Script Library** | Browse and manage all your saved scripts             |
| **Visual Builder** | Create scripts with a drag-and-drop flow builder     |
| **Analytics**      | See which scripts are being used and performing best |
| **Management**     | Import, export, share, and archive scripts           |

## Script Library

The library shows all scripts available to you and your team. Scripts are categorized by type:

* **Buyer Lead** — Scripts for new buyer inquiries
* **Seller Lead** — Listing cold calls and follow-ups
* **Expired Listings** — Outreach to homeowners with expired MLS listings
* **FSBO** — For-sale-by-owner contact scripts
* **Database Nurture** — Regular check-in scripts for warm leads
* **Objection Handling** — Quick responses to common objections

Click any script to preview its content or open it in the editor.

## Using a script during a call

When you're on a call, click **Open Script** in the call control panel to display a script as a side panel. The script stays visible while you talk — you can tap/click through each section to advance as the conversation progresses.

## Visual Builder

The Visual Builder lets you create branching scripts using a node-based flow diagram:

1. **Start node** — The opening line
2. **Response branches** — Different paths depending on what the contact says ("Yes I'm interested" vs. "Now's not a good time")
3. **Objection nodes** — Pre-written responses to common pushbacks
4. **Close node** — The ask or call-to-action

Drag and connect nodes to build out the full conversation tree. Each node supports:

* Rich text content
* AI-suggested talking points
* Pause reminders
* Links to reference materials

## AI-generated scripts

Click **Generate Script** and describe the call scenario. Winnie drafts a complete script with suggested responses and objection branches. Edit and save it to your library.

## Script analytics

The Analytics tab shows:

* **Usage count** — How many times each script was opened during a call
* **Completion rate** — What percentage of calls using a script reach the close node
* **Top performers** — Scripts with the highest connection rate when used

Use this data to refine your scripts over time and share the best-performing ones with your team.