> ## Documentation Index
> Fetch the complete documentation index at: https://docs.winnerr.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Open House Manager

> Host an open house, hand visitors a self check-in link or QR code, and turn foot traffic into scored leads automatically

Open House Manager replaces a paper sign-in sheet with a self check-in page visitors fill out on their own phone. Each check-in becomes a contact in your CRM and a logged showing on the property — no data entry, no re-typing a clipboard after the event.

<Note>
  This is a newly rolled-out feature. The core flow — host, check in, follow up — works end to end, but it's an early slice: there's no printable sign sheet, no multi-event analytics dashboard, and no support yet for recurring or multi-day events or co-hosting agents.
</Note>

## Hosting an open house

From a property's detail page, click **Host Open House**.

Fill in:

* **Title** (optional) — e.g. "Sunday Open House"
* **Starts** / **Ends** — defaults to a two-hour window starting two hours from now; adjust as needed
* **Notes** (optional) — anything for your own reference, like "Parking out back, shoes off at the door…"

Click **Create open house**. Winnerr generates a unique check-in link and QR code for this event.

## Sharing the check-in link

Once created, you get:

* **Check-in link** — copy it with one click to text, AirDrop, or post at the door
* **QR code** — display it on a tablet, printed sign, or your phone at the sign-in table
* **Open live visitor list** — jumps to the host view (see below)

Visitors scan the QR or open the link on their own phone — no app, no login.

## What visitors see

The check-in page shows the open house title (or "Welcome — please sign in" if no title was set), the property address, and who's hosting. Visitors fill in:

* **Your name**
* **Phone**
* **Email**
* **When are you looking to buy?** — Ready now, 0–3 months, 3–6 months, 6+ months, or Just browsing
* **Do you have an agent representing you?** — Yes or No

Tapping **Check in** confirms with "You're checked in" and a thank-you message. If the event has ended, visitors instead see "This open house has ended."

## What happens automatically after a check-in

Each check-in:

* Creates (or matches, if they're already in your CRM) a **Person** record, scoped to your organization
* Logs an **open house showing** on the property, including their buying timeline and agent status
* Enters your normal **AI follow-up pipeline** the same way any other new lead does — so your existing automated first-touch and scoring rules apply without any extra setup
* Triggers an **instant thank-you SMS** to the visitor's phone, referencing the property address

<Note>
  The thank-you SMS only sends if your brokerage has an active Twilio number configured. If none is set up, the SMS step is silently skipped — the check-in itself, the Person record, and the showing are unaffected. Configure a number under **Settings → Phone** to enable it.
</Note>

## The host visitor list

Click **Open live visitor list** from the host dialog, or return to it anytime from the property page. This view shows:

* The event title (or property address), status badge, and address
* A running visitor count
* Each visitor's name, buying timeline, agent status, and check-in time, newest activity reflected automatically — the list polls for updates every few seconds, so no manual refresh is needed

Use the status button to move the event forward:

* **Go live** — advances a scheduled event to live
* **End open house** — closes check-in; the public link stops accepting new visitors and shows visitors the "ended" message

<Tip>
  Go live right before visitors start arriving, and end the open house as soon as it wraps — once ended, the check-in link stops accepting new sign-ins.
</Tip>