> ## Documentation Index
> Fetch the complete documentation index at: https://docs.winnerr.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Email Settings

> Connect your email account, configure your signature, and set up auto-reply rules

Email Settings (`/settings/email`) connects your inbox to Winnerr so you can send and receive emails without leaving the platform, and configure how automated replies work.

## Connecting your inbox

Winnerr supports Gmail and Microsoft 365 (Outlook) via Nylas — a secure email integration layer that never stores your email credentials.

### Gmail

1. Click **Connect Gmail**
2. Sign in with your Google account
3. Grant the required permissions (read and send email)
4. Choose the inbox to sync (primary is pre-selected)

### Microsoft 365 / Outlook

Same flow — click **Connect Outlook** and authenticate via Microsoft OAuth.

<Note>
  Winnerr only accesses emails related to your CRM contacts. Private or personal threads are never read or stored.
</Note>

## Email signature

Build your Winnerr email signature using the rich-text editor:

* Name, title, company
* Phone number and website
* Logo or headshot image
* Scheduling link (recommended)
* Social media icons

The signature is automatically appended to all emails sent from Winnerr — including AI-drafted emails.

## Email tracking

| Setting                 | Description                                      |
| ----------------------- | ------------------------------------------------ |
| **Open tracking**       | Get notified when a contact opens your email     |
| **Link click tracking** | See when and how many times a link was clicked   |
| **Read receipts**       | Request a manual read receipt from the recipient |

Tracking pixels are added automatically to outgoing emails when these are enabled.

## Auto-reply

(`/settings/auto-reply`)

Configure rules for when Winnie should automatically reply to incoming emails on your behalf:

| Rule type         | Example                                             |
| ----------------- | --------------------------------------------------- |
| **Out of office** | Reply when you're unavailable between certain dates |
| **Lead inquiry**  | Auto-reply to new buyer/seller inquiry emails       |
| **After-hours**   | Reply outside your business hours                   |

Each auto-reply rule has:

* **Trigger** — conditions that trigger the rule
* **Message** — the reply body (plain text or AI-generated per contact context)
* **Limit** — whether to reply once per sender or every time

<Warning>
  AI-generated auto-replies are treated as if you wrote them. Review your reply templates carefully and test with a few contacts before enabling broad auto-reply rules.
</Warning>

## Disconnecting your inbox

Disconnecting stops Winnerr from reading or sending email via your account. Existing email history in the CRM is retained.
