> ## Documentation Index
> Fetch the complete documentation index at: https://docs.winnerr.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Notification Settings

> Control which alerts you receive and how you receive them

Notification Settings (`/settings/notifications`) lets you choose exactly what you're alerted about and through which channel — so you stay informed without inbox overload.

## Notification channels

| Channel          | Description                                       |
| ---------------- | ------------------------------------------------- |
| **In-app**       | Bell icon alerts inside Winnerr                   |
| **Email**        | Digest or real-time email to your connected inbox |
| **SMS**          | Text alerts to your mobile number (use sparingly) |
| **Browser push** | Desktop/mobile push notifications                 |

## What you can be notified about

### Leads & contacts

| Event                     | Default          |
| ------------------------- | ---------------- |
| New lead assigned to you  | ✓ All channels   |
| Contact replies to email  | ✓ In-app + email |
| Contact replies to SMS    | ✓ In-app + SMS   |
| Contact opens email       | In-app only      |
| Contact views your portal | In-app only      |

### Calls

| Event                    | Default                 |
| ------------------------ | ----------------------- |
| Incoming call            | ✓ In-app + browser push |
| Missed call              | ✓ In-app + email        |
| Voicemail received       | ✓ In-app + email        |
| Call transcription ready | In-app only             |

### Deals & tasks

| Event                          | Default          |
| ------------------------------ | ---------------- |
| Deal stage changes             | In-app only      |
| Task due today                 | ✓ In-app + email |
| Task overdue                   | ✓ In-app + email |
| Deal note added by team member | In-app only      |

### Team & organization

| Event                               | Default        |
| ----------------------------------- | -------------- |
| Team member assigned contact to you | ✓ All channels |
| Workflow trigger fired              | In-app only    |
| AI action taken on your behalf      | In-app only    |
| Billing alert                       | ✓ Email        |

## Digest emails

Instead of individual email notifications, choose a **daily digest** that summarizes all activity from the past 24 hours. Digests are sent at 7:00 AM your timezone by default — configurable.

## Quiet hours

Set hours when no SMS or push notifications are sent:

* **Start** — e.g., 9:00 PM
* **End** — e.g., 7:00 AM
* **Days** — applies to weekdays, weekends, or both

In-app notifications still accumulate during quiet hours and are visible when you log back in.