Emails

The Emails page (/emails) is your full email inbox inside Winnerr. Every email you send or receive through your connected account is visible here and automatically logged to the relevant contact’s profile.

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Inbox

The default view is your Inbox — all unread and recent messages from contacts, leads, and anyone in your CRM. Winnerr recognizes email addresses and links messages to existing contact records automatically.

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Email folders

Use the left-side folder list to switch between:

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Reading an email

Click any message to open it on the right. You’ll see:

• The full thread in chronological order
• The contact’s name (linked to their CRM profile)
• Any deal or property associated with the conversation
• A Log to CRM button if the contact isn’t automatically detected

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Composing an email

Click Compose in the top-left. The compose window includes:

• To / CC / BCC — Type a name to search your contacts
• Subject
• Rich text body — Formatting, links, attachments
• Template selector — Insert a saved email template
• AI compose — Describe what you want to say; Winnie drafts it
• Track opens — Toggle to see when the recipient opens the message
• Schedule send — Pick a future date and time to deliver

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Replying and forwarding

Reply inline within any thread. All replies are logged to the contact’s timeline without any manual action.

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Email tracking

When open tracking is enabled, you’ll see a small eye icon on sent messages that have been opened. The exact time of each open is logged to the contact’s timeline — useful for following up right when a lead is actively reading your message.

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Campaigns

To send bulk emails to a contact list, use Campaigns instead of the Emails inbox. Campaigns are designed for mass outreach with templates, scheduling, and analytics.

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Connected accounts

Emails requires your email account to be connected in Settings → Email. Supports Gmail and Outlook/Exchange via Nylas. You can connect multiple accounts and switch between inboxes.