/phone/power-dialer) lets you work through a list of contacts one call at a time, automatically dialing the next number as soon as each call ends. It’s the most efficient way to do high-volume outreach for lead follow-up or client check-ins.
How the Power Dialer works
- Build your list — Select contacts to call from your People list, a pipeline stage, or a saved filter
- Start the session — Click Start Dialer and choose your call mode (browser or forwarding)
- Call automatically — The dialer calls the first contact. When the call ends, it automatically queues the next
- Log between calls — A brief pause between calls lets you add a note or disposition before the next dial
- End the session — Stop anytime; your progress is saved
Building a call list
Before starting the dialer, select your contacts using one of these methods:- From People list — Check contacts manually and click Add to Dialer
- From a pipeline stage — All contacts in a specific stage (e.g., “Contacted but no response”)
- From a saved filter — e.g., Leads with no contact in the last 14 days
- From a campaign — All contacts in a campaign sequence
During a session
While the dialer is active:- The current contact’s profile is shown on the right — name, contact history, last interaction, AI score
- You can skip a contact, leave a voicemail drop, or add a note
- A timer counts the duration of each call
- The dialer moves to the next contact automatically when you hang up
Voicemail drops
If a contact doesn’t answer, click Drop Voicemail to instantly send a pre-recorded message and move to the next contact. No waiting for the beep. Set up your voicemail drops in Phone → Voicemail Drops.Dispositions
After each call, log a disposition to categorize the outcome:- Connected — Had a conversation
- Left Voicemail
- No Answer
- Not Interested
- Callback Requested
- Wrong Number
Session summary
When you end the session, you’ll see a summary of:- Total contacts called
- Connected calls vs. voicemails vs. no answers
- Total time spent
- Contacts needing follow-up tasks