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The Scripts page (/scripts) is your library of call scripts and conversation guides. Whether it’s a cold lead opener, a listing presentation, or an expired listing pitch, you can build scripts once and use them live during calls.

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Script tabs

TabWhat it’s for
Script LibraryBrowse and manage all your saved scripts
Visual BuilderCreate scripts with a drag-and-drop flow builder
AnalyticsSee which scripts are being used and performing best
ManagementImport, export, share, and archive scripts

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Script Library

The library shows all scripts available to you and your team. Scripts are categorized by type:
  • Buyer Lead — Scripts for new buyer inquiries
  • Seller Lead — Listing cold calls and follow-ups
  • Expired Listings — Outreach to homeowners with expired MLS listings
  • FSBO — For-sale-by-owner contact scripts
  • Database Nurture — Regular check-in scripts for warm leads
  • Objection Handling — Quick responses to common objections
Click any script to preview its content or open it in the editor.

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Using a script during a call

When you’re on a call, click Open Script in the call control panel to display a script as a side panel. The script stays visible while you talk — you can tap/click through each section to advance as the conversation progresses.

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Visual Builder

The Visual Builder lets you create branching scripts using a node-based flow diagram:
  1. Start node — The opening line
  2. Response branches — Different paths depending on what the contact says (“Yes I’m interested” vs. “Now’s not a good time”)
  3. Objection nodes — Pre-written responses to common pushbacks
  4. Close node — The ask or call-to-action
Drag and connect nodes to build out the full conversation tree. Each node supports:
  • Rich text content
  • AI-suggested talking points
  • Pause reminders
  • Links to reference materials

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AI-generated scripts

Click Generate Script and describe the call scenario. Winnie drafts a complete script with suggested responses and objection branches. Edit and save it to your library.

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Script analytics

The Analytics tab shows:
  • Usage count — How many times each script was opened during a call
  • Completion rate — What percentage of calls using a script reach the close node
  • Top performers — Scripts with the highest connection rate when used
Use this data to refine your scripts over time and share the best-performing ones with your team.