/sms/campaigns) is a dedicated hub for text message outreach at scale. Build targeted SMS sequences, track delivery and response rates, and manage opt-outs — all compliant with TCPA regulations.
Campaign list
The main page shows all your SMS campaigns with:- Campaign name and description
- Status — Active, Scheduled, Draft, Completed, Paused
- Recipients — Number of contacts targeted
- Sent / Delivered / Replied — Key metrics at a glance
- Created date and last activity
Creating a new SMS campaign
Click New Campaign (/sms/campaigns/new) and follow the steps:
1. Campaign details
- Name — Internal label for the campaign
- Description — Optional notes about the purpose
2. Audience
Select recipients:- From a saved filter — e.g., “All leads tagged ‘Open House Attendee’”
- From a pipeline stage — e.g., everyone in “New Lead”
- Manual selection — Pick individual contacts
- CSV upload — Import a list of phone numbers
3. Message content
Write your SMS message. Use personalization tokens:
Preview the message as each recipient would see it.
4. Schedule
- Send now — Immediately after confirmation
- Schedule — Pick a date and time
- Drip — Send in batches over time to avoid overwhelming your phone lines
5. Review and launch
Confirm the audience count, preview the message, and click Launch.Campaign detail
(/sms/campaigns/[id])
Open any campaign to see a detailed performance dashboard:
View individual message statuses and contact-level response data.