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Email Settings (/settings/email) connects your inbox to Winnerr so you can send and receive emails without leaving the platform, and configure how automated replies work.

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Connecting your inbox

Winnerr supports Gmail and Microsoft 365 (Outlook) via Nylas — a secure email integration layer that never stores your email credentials.

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Gmail

  1. Click Connect Gmail
  2. Sign in with your Google account
  3. Grant the required permissions (read and send email)
  4. Choose the inbox to sync (primary is pre-selected)

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Microsoft 365 / Outlook

Same flow — click Connect Outlook and authenticate via Microsoft OAuth.
Winnerr only accesses emails related to your CRM contacts. Private or personal threads are never read or stored.

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Email signature

Build your Winnerr email signature using the rich-text editor:
  • Name, title, company
  • Phone number and website
  • Logo or headshot image
  • Scheduling link (recommended)
  • Social media icons
The signature is automatically appended to all emails sent from Winnerr — including AI-drafted emails.

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Email tracking

Tracking pixels are added automatically to outgoing emails when these are enabled.

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Auto-reply

(/settings/auto-reply) Configure rules for when Winnie should automatically reply to incoming emails on your behalf: Each auto-reply rule has:
  • Trigger — conditions that trigger the rule
  • Message — the reply body (plain text or AI-generated per contact context)
  • Limit — whether to reply once per sender or every time
AI-generated auto-replies are treated as if you wrote them. Review your reply templates carefully and test with a few contacts before enabling broad auto-reply rules.

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Disconnecting your inbox

Disconnecting stops Winnerr from reading or sending email via your account. Existing email history in the CRM is retained.