/phone/sms) is your text messaging inbox. Send and receive SMS with any contact through your Winnerr phone number. Every message is automatically logged to the contact’s record.
SMS inbox
The inbox shows all SMS conversations, sorted by most recent. Each thread shows:- Contact name
- Last message preview
- Time of last message
- Unread badge
Sending a message
From the SMS page
Click New Message, search for a contact, and start typing. Press Enter or click Send.From a contact’s profile
Open any contact and click the SMS button in the action bar. This opens an SMS compose window pre-filled with their number.From the Power Dialer
During a dialer session, send a quick follow-up SMS immediately after a call with one click.Message templates
Save frequently-used messages as templates to send with two clicks. Templates support personalization tokens:| Token | What it inserts |
|---|---|
{{first_name}} | Contact’s first name |
{{agent_name}} | Your name |
{{property_address}} | Linked property address |
{{showing_time}} | Upcoming showing time |
AI-suggested replies
When you receive a message, Winnie suggests 2–3 contextually relevant replies based on the conversation history. Click a suggestion to pre-fill the compose window, then edit or send as-is.Bulk SMS
Send a message to multiple contacts at once from the People page. Select contacts, click Send SMS, choose a template or write a custom message, and send. Bulk messages are sent as individual threads — each contact receives a personal conversation, not a group chat.Bulk SMS is subject to TCPA compliance rules. Make sure you have opt-in consent before sending marketing messages to a contact list.